PARTIES INVOLVED

These general conditions of sale (hereinafter referred to as "Conditions") are established between [Name of the Hosting Legal Entity], hereinafter referred to as "Provider", and the customer who purchases the services offered by the Provider.

DESCRIPTION OF THE SERVICE

The Provider offers accommodation services in [Description of the Accommodation or Property], which includes [Details about the Accommodation Features, Amenities, Location, etc.]. The service may also include additional services as agreed between the Supplier and the client.

BOOKING FEE

All reservations must be guaranteed by a valid customer credit card at the time of booking and during the stay, unless otherwise stated.

A) Standard rate: XX% of the total amount of the reservation will be charged from the customer's card at the time of booking and the remaining XX% 4 days prior to arrival/check-in date.

B) Non-refundable rate: The customer's card will be charged XXX% of the total amount of the reservation at the time of booking.



SECURITY DEPOSIT

On the day of check-in an amount of XX% of the reservation / €XX will be withheld from the client's card as a security deposit. In case of non-compliance with the rules or damage to the property, the owner reserves the right to charge a partial or total amount of this retention. If there is no problem, the money will be released without any charge.

CANCELLATION AND REFUND POLICY

Cancellation by the client:

A) Standard Terms of Sale: Cancellations requested by the client X days prior to the arrival/check-in date will receive a full refund of the amount charged up to the time of the request.

Cancellations requested by the customer less than X days prior to arrival/check-in date will not be refunded.

B) Non-cancellable/Refundable Conditions of Sale: In case of cancellation by the client, no refund will be made.

NO-SHOW: In case of no-show, no refunds will be made.

Cancellation by the supplier: In case of exceptional situations, such as unforeseen repairs or force majeure circumstances, the Supplier may cancel the reservation and refund the full amount.

MODIFICATION POLICY

For any modification concerning the number of guests, or dates of stay, the customer should contact the supplier directly by phone or email, we will try to satisfy you according to our availabilities.

ARRIVAL AND DEPARTURE POLICY

ARRIVAL/CHECK-IN: The room is available from 15:00, except in case of early check-in.

CHECK-OUT: The room must be vacated by 12:00 noon, except in case of late check-out (additional charges may apply).

OCCUPANCY AND GUEST LIMIT

There can be no more guests than allowed on the reservation.

Additional guests may only be accommodated with prior approval and may be subject to additional charges.

NOISE AND DISTURBANCE

Please observe quiet hours between [insert start time] and [insert end time].

Avoid excessive noise that may disturb neighbors or other guests.

Parties and events are strictly prohibited without prior consent of the provider/owner/manager.

SMOKING POLICY

Smoking is strictly prohibited inside the property.

Designated smoking areas, if available, must be used, and proper disposal of cigarette butts is required.

PET POLICY

Pets are not allowed unless explicitly stated otherwise or with prior approval from the lodge.

Guests with approved pets must ensure that their animals are well behaved, properly supervised, and do not cause damage to property.

DAMAGE AND LIABILITY

Report any damage or breakage to the accommodation immediately.

Guests are responsible for any damage caused to the property or its contents during their stay.

The provider is not responsible for any accidents, injuries or loss of belongings that occur during the guest's stay.

SECURITY AND ACCESS

Keep the reserved property secure by ensuring that doors and windows are locked when not in use.

Do not allow unauthorized persons access to the property.

Return all keys, access cards or remote controls upon departure.

COMPLIANCE WITH LAWS AND REGULATIONS

Guests must comply with all applicable laws, regulations and rules during their stay.

Any illegal activity or violation may result in immediate eviction without refund.

These rules are intended to ensure a pleasant and safe experience for all guests.

Failure to comply with these rules may result in penalties, eviction and forfeiture of security deposit.